Reservation and other Policies


RESERVATION AND CANCELLATION POLICY
Full payment via credit card is required to confirm your reservation. If you cancel your reservation more than 7-days prior to your charter date you will receive a 100% refund. If you cancel your reservation more than 48hrs before the departure time you will receive a 50% refund. Cancellations made less than 48hrs prior to your trip departure time, for any reason, will not be refunded.  If Big Blue Collective has to cancel your charter you will receive a full refund.  Refunds will be applied to your credit card within 2 working days. 

SUNSCREEN POLICY
At Big Blue we ONLY ALLOW the use of 100% biodegradable sunscreen on all of our trips. NO EXCEPTIONS. Please make every effort to respect our environmental efforts. Biodegradable sunscreen is better for the reef, the ocean and your skin. There are numerous brands out there that pretend to be “reef safe” and “eco friendly” – very often these are the worst culprits in using ingredients such as oxybenzone etc.

We sell and use: RAW, STREAM2SEA and ABSOLUTELY NATURAL 


Note- 12% Government Tax