All reservations must be secured with full payment in advance. All cancellations must be received in writing, and the following refund policy applies:

100% refundable* if canceled 21 days or more prior to the departure date.
50% refundable* if canceled between 8-20 days prior to the departure date.
Non-refundable if canceled 7 days or less prior to the departure date.

Cancellations due to weather are at the sole discretion of Big Blue Collective. Please ensure your travel insurance covers excursions & activities.

Thank you for choosing Big Blue Collective Ltd.


*A 5% admin processing fee will apply to all refunds and will be processed within 2-7 business days.