A signed authorization with valid credit card details is required to confirm your reservation. Upon booking confirmation your card will be charged in advance of your trip. If you cancel your reservation more than 7-days prior to your charter date you will receive a 100% refund. If you cancel your reservation more than 48hrs before the departure time you will receive a 50% refund. Cancellations made less than 48hrs prior to your trip departure time, for any reason, will not be refunded. If Big Blue Collective cancels your charter for any reason it will be subject to a full refund. Refunds will be applied to your credit card within 2 working days.