Full payment via credit card is required to confirm your reservation. If you cancel your reservation more than 7-days prior to your charter date you will receive a 100% refund. If you cancel your reservation more than 48hrs before the departure time you will receive a 50% refund. Cancellations made less than 48hrs prior to your trip departure time, for any reason, will not be refunded. If Big Blue Collective has right to cancel your charter you will receive a full refund. Refunds will be applied to your credit card within 2 working days.